.customer-message-history { display: grid; gap: 14px; margin-bottom: 23px; }
.customer-message { padding: 17px; border: 1px solid #e0e9f0; border-radius: 9px; background: #f8fbfe; min-width: 0; }
.customer-message.from-customer { background: #fff; }
.customer-message header { display: flex; justify-content: space-between; align-items: start; gap: 15px; margin-bottom: 10px; }
.customer-message header strong { font-size: 12px; font-weight: 600; color: #466c88; }
.customer-message-role { display: block; color: #8ba0b1; margin-top: 3px; font-size: 10px; }
.customer-message time { color: #8ba0b1; font-size: 10px; white-space: nowrap; }
.customer-message-body { margin: 0; white-space: pre-wrap; overflow-wrap: anywhere; color: #536f84; font-size: 12px; line-height: 1.7; }
.customer-message-downloads, .customer-message-attachments { list-style: none; margin: 12px 0 0; padding: 0; display: grid; gap: 8px; }
.customer-message-downloads li { display: flex; flex-wrap: wrap; align-items: center; gap: 7px; min-width: 0; }
.customer-message-downloads a { overflow-wrap: anywhere; font-size: 11px; }
.customer-message-image { display: block; flex-basis: 100%; max-width: min(100%, 460px); max-height: 340px; object-fit: contain; border-radius: 6px; margin-bottom: 6px; }
.customer-message-upload { margin-top: 15px; }
.customer-message-upload input { height: auto; padding: 8px; font-size: 11px; }
.customer-message-attachments li { display: flex; align-items: center; justify-content: space-between; gap: 10px; font-size: 11px; color: #607d94; overflow-wrap: anywhere; }
.customer-message-submit { display: flex; justify-content: flex-end; margin-top: 15px; }
.rma-address-summary .account-meta { grid-template-columns: repeat(2,minmax(0,1fr)); }

@media (max-width:600px) {
  .customer-message header { flex-direction: column; gap: 6px; }
  .customer-message-submit .button { width: 100%; }
  .rma-address-summary .account-meta { grid-template-columns: minmax(0,1fr); }
}